Testimonials
"Dear Craig,
I want to thank you for your quick response and solution to all our network and computer issues. It has been a great relief having someone of your caliber here.
You’ve been professional and thorough on every incident; not to mention your patience with those of us that are not computer savvy.
I would happily recommend your services to any business in need of a competent, very knowledgeable computer service.
Sincerely,
Susie Au"
Controller at
C. Donatiello Winery
Healdsburg, CA 95448
http://www.cdonatiello.com
“Craig,
Just wanted to drop you a note thanking you for all your help and support. Being in a “customer service” business myself I appreciate your professional approach to the way you operate your company; returning phone calls and e-mails promptly, verifying appointments, arriving on time, prepared and ready to work. You have been a great help with all my tech needs from the “hand holding” that you do with the simplest task to the attention of detail with the complex issues. Your ability to walk me through task and to make sure I understand is a valuable asset to me (I have worked with several companies in the past that when they leave the job it seems ½ done and I don’t have a clear understanding). Craig, please consider me a repeat customer and I would be happy to recommend your services to everyone.”
Gary Suhrke,
President of Charles D.Kuhn Construction Inc.
Novato, CA
"I have worked with Craig this past year and I can honestly say he really knows his stuff. He is courteous and friendly and always eager to help. I have referred many clients to Craig and always receive positive feedback based on his reliability and their satisfaction. Whether it's networking a small to medium size office or fixing a broken computer, I highly recommend Craig Gaylord / Sonoma Tech Support to all my clients"
Michelle Fullman
Network Administrator
Marin IPA
Novato, CA
"Craig, at Sonoma Tech Support has been the computer tech for my business, Firestone Fine Carpentry, for several years now. From setting up a new system to trouble-shooting technical problems in a timely manner, Craig has kept the business end of my company running smoothly. Knowing that I can depend on him for his computer expertise takes the worry out of one more important aspect of running a small business"
Mark D. Firestone
Cotati, CA
http://firestonefinecarpentry.com
"I've known Craig for at least 10 years. I've also known his technical abilities and willingness to work hard on a project. If he were back in Maui, I'd have no hesitation about utilizing his skills in my numerous computer, internet, and web endeavors. It's a pleasure to recommend him."
Richard G. Burns(Dick B.)
Owner, Good Book Publishing Company
Kihei, Maui, Hawaii.
"I have relied on Craig's Tech support services for several years. As a Wedding Photographer am I dealing with thousands of images. Having to deal with any interruption within my network or problems with my PC's is crucial. Whenever I have called Sonoma Tech Support, Craig has always welcomed my call. Even if I can tell he is busy, he will try to break away for a minute or so to try resolve my issue. Craig understands the times when I need tech support "Now" and this is a different story. There were times Craig has gave me tech support after hours when I needed it. Besides being dedicated to his clients you can tell Craig really enjoys his work as he is always a pleasure to associate with. I highly recommend Craig of Sonoma Tech Support to anyone in need of regular tech support for their company and also for individuals needing tech support on an every once in a while basis. Craig at Sonoma Tech Support is on top of it, thorough, and finishes the task to completion"
Rich Frye Wedding and Portrait Photographer
www.richfrye.com
www.richfryephotography.com
"I know a good deal about computer software and hardware but every now and again a problem comes along that I just can't seem to fix. My hard drive has crashed three times over the past years, once due to a nasty virus, and Craig has not only gotten my PC up and running quickly, but he has provided me with numerous preventative solutions at no additional cost. Craig has consistently delivered a friendly, professional, service that works"
The Jeffster