Sonoma Tech Support — Our Services
Serving Sonoma County and the greater North Bay since 2007. Microsoft & Apple Certified Professional with 29+ years of experience.
Fast, friendly PC and Mac repair for homes and small businesses throughout Sonoma County. We're bilingual — we only speak English, but we do speak both PC and Mac!
We come to YOU — no need to lug your computer anywhere. And if we can't fix it, you don't pay.
What We Fix
- Virus & Malware Removal
- Speed Tune-Ups & Optimization
- Hardware Upgrades & Repairs
- Data Recovery & Backup Solutions
- New Computer Setup & Data Transfer
- Networking & Wi-Fi Setup
- Email & Smart Phone Configuration
- PC & Mac Software Installs
Support billed by the 1/4 hour. If we can't fix it, you don't pay.
Can't make it in? No problem. Remote Remedy is our lightning-fast way to fix many computer problems directly over the Internet — while you watch everything happen in real time.
No more waiting days or weeks like other IT shops. In most cases we connect and start fixing your issue right away.
How It Works
- Call us first — we'll let you know we're ready to connect
- Securely connect your computer to us
- Watch as we diagnose and fix the issue live
- Get back up and running fast
Get Started
- For repeat use: Download Remote Remedy Tool
- Need help right now? Start Instant Support Session
Support calls billed by the 1/4 hour. If we can't fix it, you don't pay.
The world is changing fast. AI is here right now — reshaping how businesses operate, communicate, and compete. The businesses that embrace it early will have a serious advantage.
I'm Craig Gaylord — your local trusted tech guy since 2007. Now I'm helping Sonoma County businesses navigate the exciting world of AI, without the confusion or hype.
What I Can Help You With
- Understanding which AI tools are right for YOUR business
- Setting up ChatGPT, Claude, Gemini, Grok & Copilot
- Automating repetitive tasks — emails, scheduling, content creation
- Training you and your team to use AI tools confidently
- Cutting through the hype — focus on what saves you time & money
Why Work With Me?
- I speak plain English — no tech jargon
- Trusted local tech guy since 2007
- I'm not selling software — I help you use what's out there
- I stay current so you don't have to
